Aliph Jawbone Noise Shield Bluetooth Headset (Black)[Retail Packaged] | List Price: $149.99
Discount Price: $53.98
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Brand: Aliph
Binding: Wireless Phone Accessory
Release Date: 2007-08-01
Features: - Advanced, military-grade noise-canceling system continuously adapts adapts to your environment
- Award-winning modern industrial design by Yves Behar
- Can be worn on either ear; includes four earloops and five earbuds for custom fit
- Charges via proprietary USB cable
Quality Issues & Customer Service Failures [Posted on 2008-12-28]
I purchased this original unit in black. The unit performed well for about four months, with the exception being bad fit, fragile earloops and earbuds. At this time I began to experience issues with charge life. The unit went from operating for four+ days on one charge to surviving less than 10 hours on a single charge (standby time). Upon reporting this defect to the manufacturer I was sent on a horrendous 4-month oddessy in order to solve the problem which included a couple of useless troubleshooting suggestions, several dialog exchanges in which the same information was requested at least three times, an offer to replace the 'orignal' model with the 'new' model for an additional $40 and culminating with a replacement unit (original) which was more defective than the originally purchased unit. Finally, Aliph (the unit's mfg.) offered to replace the unit at no charge with a 'new' model. I am awaiting the arrival of this model, but not anxiously. I am so disgusted with Aliph and their lack of accountability about their much-flawed design and their lack of committment to customer satisfaction that I already began exploring the purchase of a 'functional' unit and plan to give the 'new' model to a relative or friend.
I would not wish the ordeal that I have experienced on anyone and I would STRONGLY suggest anyone considering purchasing this company's product, look elsewhere.
Ronald Albritton
Atlanta, GA
Breaks easily. My mom's, my friend's and mine broke. Too bad, great sound quality. [Posted on 2008-12-29]
This seemed to be the best headset ever. It had the most crystal clear sound I have found in a bluetooth. But it broke and so did my mom's and my friend's. My mom and my friend went and exchanged it for the new jawbone, but the sound quality on that is horrible, no one can even here them. Too bad, it was a great product except the flaw.
Ear piece [Posted on 2008-12-29]
I like the Jawbone Noise Shield! But I'm having problems with the ear piece breaking off right where the ear piece ties into the Jawbone headset! All four of the ear pieces have broken!
doesn't sit well [Posted on 2009-01-05]
Doesn't sit comformably on the ear. It does a ok job of blocking background noise, but the rest of the design is lacking. The ear cover doesn't stay on the headpiece.
Can't Recommend [Posted on 2009-01-06]
I wish I could report a positive review of this headset. What little I was able to use of it, it seemed fine. However, it rests at the bottom of a trash can beside me, in the hotel I am in, after removing the charging cord for JUST THE THIRD TIME. The first two times it was difficult, and I could tell it was going to be a problem. So, yesterday, I found a video on YouTude that showed how to properly remove the charging cord without damaging the headset. I am sure the video was correct, but it did not help. Perhaps the headset was too damaged from the first two removals.
Either way, I don't need a product that requires I be so delicate with it, perfomring an operation that I would need to do at least 3 times a week.
I am obviously not sayng that you can;t purchase this product and have a happy relationship with it. But you can NOT take the removal of the charging cord from the headset lightly, and I just do not need to be burdened with this. I want to detach and GO - not spend 3 minutes sweating the removal.
Headset might be good, but I'll not be recommending these and I'll not be inclined to buy another Aliph product again.
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