Logitech Harmony 680 Universal Remote Control | List Price: $189.99
Discount Price: $84.99
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Brand: Logitech
Binding: Electronics
Features: - Comprehensive remote control integrates entire home theater system with 1-button use
- My Videos, My Music, and My TV buttons activate all necessary components and settings
- Pre-configured for use with media center PCs using Windows XP Media Center Edition
- Sets up quickly and easily with online Web wizard
- Help button provides valuable assistance; includes USB cable and 4 AAA batteries
Best technical support team I've ever dealt with. And excellent remote [Posted on 2006-12-18]
Not being the most technically skilled person in the world I needed some help from tech support in setting up 3 activities (macros) on the remote. The first technician helped me program the macros. I placed a second call when another issue came up.
Logitech support is a model of what tech. support should be. I waited not more than a minute or two each time for the call to be answered. The two technicians were not only very knowledgeable, but also extremely nice and easy to deal with (not always the case when dealing with tech support from other companies).
And yes, it's a great remote too.
Logitech Harmony 680 MediaCenter [Posted on 2007-01-09]
Fantastic remote! My wife loves the "Help" button. I also have a Pronto, NevoSL, and others, and this is really the best bang for the buck, esp for systems with only 3-4 sources. Tech support is also great (no unintelligable accents). Setup is easy too. If you have a Crestron or AMX but are tired of out-of-sync's or paying for programming, this is the way to go!
Great Remote [Posted on 2007-01-12]
It took a couple hours to setup, but now that it is, I have had no problems. It currently controls two TV's, a dvd player, two different cable boxes and my PS2.
WOW!!! [Posted on 2007-01-22]
I've had this remote for a couple years and many switch outs of components. It's just awesome. The ability to go on your computer, punch in an A/V model number, and you're on your way is phenomenal. The software can be difficult to figure out sometimes, but for the most part, it walks you through it. I have a brand new TV, and one input for it isn't yet available through the software, but they update that regularly to where in a few weeks, it should be fine. It has taken much abuse lately as I have a 10 year old and a 16 year old, and their friends, so it ends up down in the couch or wherever, and only one button has fallen out. A pen in the spot works that feature just fine, and with the custom set up, I've made it so that spot is not usually used anyway. I'm thinking of upgrading to the 890, as it has Rf Capability and more, and the numbers have worn a little on a few buttons, but moreso because I just have to have the newest stuff. Yeah, it's a guy thing.
Great Remote ... Lousy Software [Posted on 2007-03-06]
i received the remote a couple of weeks ago. i started to install the bundled software version 4.0 but did not work on my PC. i then downloaded the newest version 7.0 from the web site and did not work either.
I then spent a couple of hours with the customer service which did not know what to do... finally they suggested to call me back once they figured out what was the problem ... obviously they never did. When i looked the problem up in the net i discovered that it is a common problem and goes back at least 6 months back, i guess it is a conflict between their software and the JAVA Run Time software in my PC.
Anyway, i used my work laptop and went smoothly!!! from this point on the remote is the best thing i have ever bought. i managed to chose my equipments from their smart extensive list of equipments, configure it they i wanted in less than 30 minutes. immediately i managed to get rid of all my old remotes.
So for the software installation glitch i give the remote -5stars especially that it is a persisting problem.
Once the software is on ... i give it +5stars ... and another 5 for the remote.
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